IT Support Specialist
Location: Zurich, Switzerland
Type: Dispatch, On-site
Hours: 10-20 hours per week
Skills: Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & mac OS support, Basic Networking
Description
BCIC Swiss Gmb H | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in Switzerland.
Responsibilities Provide first- or second-level contact and problem resolution for customer issues.
Work with third-party vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
Should have basic knowledge of the Mac operating system to support Apple PC users.
Install, upgrade, support, and troubleshoot printers and computer hardware.
Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. Requirements Must hold a valid work permit in Switzerland.
Language fluency in German & English.
Several years of experience in the IT same field. Application
Submit your English CV mentioning the position in the subject line (with a Whats App number) as soon as possible to
Salary: Negotiable
Contact
Fahmida Ahmed Tithi
Junior Recruiter
Linked In #J-18808-Ljbffr