Overview German Speaking - Customer Support Agent in Greece - Relocation Included. Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This opportunity allows you to combine your language skills and customer service expertise while experiencing the culture and landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance. This role includes a relocation package to Greece.
Responsibilities Deliver outstanding customer support to German-speaking clients via chat, email, and phone
Address and efficiently resolve customer questions and concerns
Guide customers through our services to enhance their experience
Collaborate with team members to ensure high service quality standards
Accurately document customer interactions in the CRM system
Gather customer feedback to help improve services
Participate in training sessions to strengthen product knowledge and service skills
Requirements Fluency in German and a good command of English; knowledge of additional languages is a plus
Prior experience in customer service or a similar field is advantageous
Excellent communication and interpersonal skills focused on providing quality customer care
Able to multitask and work effectively in a fast-paced environment
Familiarity with CRM systems and customer support tools is desirable
Willingness to relocate to Greece and fully engage with a new culture
A keen interest in the iGaming industry is considered a significant asset
Benefits Career growth opportunities in a renowned company
International & diverse work environment
Competitive performance bonuses
Fully remote (within Greece) working setup
Yearly salary around €23.000
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package: 4 weeks of all inclusive hotel stay, flight booked and paid by the company
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries IT Services and IT Consulting
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