Where passion meets opportunity
The best of your adventures is the one you have yet to sail
Your Purpose
Working closely with the Housekeeping shoreside team, the Travelling Fleet Supervisor – Laundry directly oversees the laundry operations across the fleet and supports the supervision of the entire onboard housekeeping department.
Your Impact
* Oversee Laundry and ensure operations are running per company expectations and standards;
* Develop and implement processes, procedures, guidelines, and checklists for review, including sharing of best practices fleet-wide;
* Operate and maintain laundry machines, including tunnel washers and linen chutes;
* Support, suggest and/or implement new laundry technologies;
* Facilitate the start-up of laundry and housekeeping operations on new vessels;
* Conduct regular shipboard audits on service standards, equipment, and maintenance. Provide a comprehensive action plan and follow-up thorough completion;
* Ensure that laundry chemicals and equipment are in place and well used;
* Manage and control the laundry inventory and related tracking system;
* Develop and conduct training for laundry and housekeeping personnel;
* Deliver detailed laundry reports to the shoreside Housekeeping team on a daily, weekly, and/or monthly basis;
* Ability to participate in interviews for Laundry and Assistant Supervisor positions, either from shoreside candidates or through internal mobility.
Your Journey so far
* Minimum of 5 years of experience in industrial laundry or 3 years in an upscale hotel, resort, cruise line, or hospitality-related field (no outsourcing);
* Ability to speak and write English fluently;
* Previous experience with high-volume laundry facilities is preferred;
* Expertise in textile fabrics and their specific care requirements;
* Experience with Radio-Frequency Identification (RFID) systems for efficiently tracking textiles and linens;
* Proficiency in Microsoft PowerPoint (PPT) and Microsoft Excel for reporting and data management;
* Effective management skills in a multicultural and dynamic environment;
* Familiarity with customs regulations;
* Strong communication, problem-solving, decision-making, and interpersonal skills;
* Team building and conflict resolution skills.
Your Essentials
•Valid Passport
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here