Believe in yourself leads to the most beautiful achievements at AXA. We intend to be a partner who supports you and believes in you. Always by your side to help you excel, we provide you with pathways to explore for your future. We encourage you and offer spaces of freedom for you to dedicate yourself to what matters to you. And it is thanks to your personal commitment that this becomes a true bearer of the future. For you, for us, and for our clients. Not just for the present moment, but also and especially for the long term, together we lay the foundations of your success. Know You Can.Automotive Claims ManagerWe are looking for a Back Office Automotive Claims Manager to join our team. Here, clients are at the heart of everything we do and we are committed to finding the best solutions to meet their needs. By applying our customer first motto, we ensure that they receive a contribution to the company.As the main point of contact for our clients regarding automotive claims, you put them at the heart of your actions by proactively responding to their needs and keeping them informed of decisions made regarding their cases. You manage claims in automotive insurance (liability, comprehensive) independently and accurately, clarifying facts and assessing coverage and liability issues. You check and settle all claims fairly and efficiently, thus ensuring an equitable treatment for each case.Thanks to your excellent communication skills, you interact via phone and in writing with policyholders, injured parties, and other insurance companies, always emphasizing quality customer service.Your skills and talentsYou hold a commercial degree or equivalent (ideally in the insurance sector). Experience in claims processing or underwriting in automotive insurance would be a valuable asset. You possess good expression and communication skills, and ideally, you are comfortable conversing in multiple languages. You enjoy customer contact and are determined to find the best possible solutions. You view change as a part of evolution. You demonstrate the ability to work efficiently in dynamic environments and remain calm under high pressure.About AXAAre you ready to make a difference? Within our team, you will have the opportunity to support our clients during crucial moments by efficiently responding to their needs during claims. By closely collaborating with them, you will contribute to understanding their situations and proposing the most suitable solutions. With our resolutely customer-oriented approach, together, we will aspire to excellence in complementary client services.Send your application now! Join us to be part of a dynamic team and contribute to providing our clients with an exceptional customer experience. Ana Anastacio, Team Leader for Back Office Automotive, is available for any questions about this position by phone. A cover letter? We forgo that! Instead, we invite you to respond to our brief questions on our online platform. jidd56f46caen jit0311aen jpiy26aen