Clinical Account Manager – West Region
Full-Time
Remote, Travel up to 50%
Located in Sacramento, CA
About The Company
MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection—connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners.
Our Mission
Delivering leading-edge technology to restore hearing and empower connection.
About The Role
The West Region Clinical Account Manager is a position ideally based in Sacramento, CA. Primary responsibilities will include executing the clinical and business strategies to grow MED-EL hearing device sales in the West territory. In this role you will be providing life‑changing technology to people with different types of hearing loss.
Primary Responsibilities
* Develop and maintain valuable relationships with clinicians, all levels of hospital and medical center professionals, and other ancillary professionals providing services to candidates and recipients of MED-EL hearing solutions.
* Possess professional engagement skills, demonstrate products and services effectively, and ask for appropriate commitments with integrity while participating in the development of new business which results in sales growth.
* Under the direction of the Regional Director, partnering with regional teammates in making sales goals for assigned territory.
* Demonstrate an understanding of the causes and types of hearing loss, audiologic and otologic evaluation techniques and general treatment options, as well as competency in the anatomy, etiology of disease, indications and contraindications for cochlear implant and bone conduction devices.
* Provide demonstration and training to hearing health professionals as well as candidates and recipients on MED-EL hearing devices.
* Demonstrate competency in operating MED-EL equipment and software for performing all clinical tasks across all MED-EL product lines.
* Partner with local MED-EL team for executing in-person and virtual cochlear implant and bone conduction implant candidate outreach initiatives and events.
Position Qualifications
* Masters or Doctoral degree in Audiology or equivalent
* Experience with hearing systems including cochlear implants and bone conduction.
* Strong computer literacy skills (Word, PowerPoint, Excel, Microsoft Outlook, CRM)
* Strong written and verbal communication and presentation skills
* Positive attitude, self‑motivated and collaborative team spirit a must!
* Located within - or willing to relocate to – Sacramento, CA.
Preferred
* Experience with MED-EL hearing systems, including ADHEAR, BONEBRIDGE, and the SYNCHRONY Cochlear Implant system.
* Minimum 2-3 years of experience with cochlear implant and/ or bone conduction systems
What We Offer
We know that benefits are important to you, and we offer a robust benefits package including:
* Full medical, dental, and optional vision coverage effective on the first day of the month following 30 days of active service.
* Health Savings Account
* Short term and long-term disability paid by the company.
* Company paid life insurance with an option to purchase additional coverage.
* FSA Dependent Care
* Pet Insurance
* Critical Illness
* Accident Insurance
* PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
* Employee Assistance Program
MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
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