For an important pharmaceutical company in the Neuchâtel area, we are looking for a 12-month temporary contract for an Senior Customer & Logistics Planner 100% H/FSenior Customer & Logistics Planner 100% H/FDESCRIPTION DE LA MISSIONProcess customer orders and issue invoices accurately and on time Coordinate product shipments between supply sites, third-party logistics (3 PL), and customers Prepare and issue required shipping documents Monitor deliveries, resolve transport incidents, and liaise with our global transportation team Manage returns, reworks, and back-charging of related costs Ensure tolling and invoicing rules are followed by customers and supply partners Support month-end closing and sales reporting Handle supplier and tolling fee invoices, and resolve payment or price issues Maintain up-to-date data for customers, contracts, and product sources in SAPCollaborate with Quality, Finance, Purchasing, and Regulatory teams Ensure compliance with Good Distribution Practices (GDP), EHS, finance and audit regulations PROFIL ATTENDUBachelor's degree in Supply Chain, Business, or related field Minimum 3 years of experience in Supply Chain (pharmaceutical or consumer goods preferred)Solid experience in international logistics, exports/imports, and working with 3 PLs and suppliers Strong SAP knowledge and computer skills High attention to detail with excellent time and task management Ability to work independently and meet deadlines under pressure Great communication and teamwork skills in an international environment Understanding of Supply Chain processes, distribution, and compliance standards jid3d8edb4afr jit0623afr