Senior SPA Business Development ManagerMaison L'Occitane en ProvenceBorn from a simple gesture in 1976, L'Occitane en Provence is inspired by the living power of Haute-Provençal nature. Each creation, the fruit of virtuous botanicals, is sublimated by advanced science favouring an environmentally friendly approach.Between the earth and the sun, each ingredient whispers a story of resilience and efficacy. Here, these simple gestures - but oh - so essential - illuminate new horizons. Where innovation and heritage unite, for authentic, sensory, powerful and as sustainable as possible experiences.We are seeking a dynamic and experienced professional to join our SPA team as the Senior SPA Business Development Manager for L'Occitane en Provence.As part of the Global Spa Department, your core mission is to drive the commercial development and operational excellence of our spa network worldwide, while ensuring the highest standards of client experience and brand consistency at every touchpoint. With strong commercial expertise and a passion for delivering exceptional service, you act as the strategic link between the brand and our SPA partners, ensuring that each location reflects the full value of our offer "" not just in revenue performance, but in guest satisfaction, execution precision, and brand excellence.Location: Plan-Les-Ouates (near Geneva).Reporting to: SPA DirectorKey Responsibilities:1/ International SPA business developmentSet business development plans and cultivate strategic Spa partnerships in 5* hotelsPartner with local affiliates/distributors, including Business Owners, General Managers, marketing teams, sales teams, training teams, etc., in constructing the Spa business concept, merchandising, pricing, communication and forecast plans.Prospect hotels and present wellness solutions tailor-made to targeted hotels.Provide constructive strategy and solutions to increase and maintain sales growth.Ensure complete international support in deploymentContract negotiationProvide guidelines and strategy on price settings at Spa to ensure competitiveness2/ Project Management and account managementMaintain account relationship, bring update and solutions to challengesCoordinate with local affiliates/ distributors in supporting Spa business partners, act as mediator in case of complicationsLead new opening preparation with transversal team centrally and locally (i.e. deploying concept, merchandising, communications plans)Track revenue, client data and KPIsAssist markets in budget preparation, stock forecast, in coordination with Finance and supply chain, stock reports to adapt the offer to maximize sales and deplete inventoryArrange annual training schedule based on contractReassure Spa assets deployment & update with partners: Menu and 360 assets.Responsible for corporate global accounts relationship & prospection with WW interface 3/ ManagementManage Spa training team and Spa Trade Marketing leader in deploying operational support and cross-marketing collaborations with local markets and Spa partners while aligning with central strategy.Team development of Spa ambassadorsBe the key reference of Spa business & prospection for local regions as part of central team How you can fit: +8 years in senior account management or business development, ideally in wellness, hospitality, beauty industries, SPA or related sectorsProven experience in team management, mandatory Strong commercial & negotiation skills with the ability to develop strong relationships in an international contextExcellent communication and stakeholder management skillsFluent in English, French is a strong asset & any another additional language will be a plusDrive for excellence in execution and impactPassion for crafting inclusive team environmentsResilient and positive in dynamic business settingsWilling to travel (50%) What we offer: Working for a unique company, strongly committed towards the planet and the people (B Corp certification)Working with passionate colleagues coming from all over the worldA unique culture of trust, curiosity, excellence and impact.Monthly allocation & discount for store products5 weeks annual leaves & 3 extra-days offered as public holidaysFlexible and hybrid work arrangementPublic transport allowance PERMANENT CONTRACT, STARTING DATE : asapFull-time position 100%, willing to travel (50%) L'OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability. jid37daac3a jit0624a jiy25a