Wen suchen wir?
For our site in Lengwil (Switzerland) we are looking for a
Marketing Manager - Customer Experience (m/w/d - 80-100%)
This position covers a broad scope dealing with the customer experience on all physical and digital touchpoints:
Event Management:
* Responsible for customer and sales centric local fairs and events in close collaboration with the local Sales Team
* Organisation and implementation of global key trade fairs, from conceptual design and new ways of presentation to its full organization, budget tracking and closing incl. de-briefing
* Customer events with impact: organization of various events for dedicated customer targets providing them with added value
Sales & Product Marketing:
* Lead Generation, Mailings & CRM support
* Co-creation of Product Launch Campaigns with the Marketing Lead and Product Management
* Bringing the Merchandise Strategy to new heights
* Responsible for samples and product presentations (online, offline)
* Support in the development of Co-Marketing concepts
* Specific projects along with trends and company developments
Wer bringt uns voran?
We hire by attitude and look for a team player, that has the drive to passionately support our company by meaningful and memorable activities. The position requires a welcoming mindset to collaborate with stakeholders around the world (mainly Sales Team, Product Management, Marketing Team) and at the same time valuing the Headquarters presence on Lake Constance.
Functional Skills:
* Education in Marketing / Communications and work experience in an international environment, preferably B2B, of minimum 5 years
* Experience in designing customer journeys and implementing the learning through appropriate touchpoints and strategies
* High Proficiency in English & German is a must, any other language a plus
* Managing stakeholders, large-scale and small-scale projects independently within budget, time and quality requirements
* Travelling maximum 15 %
Soft Skills:
* Strong communication and listening skills to understand needs and being able to transform them into added-value customer experiences.
* Creativity which smoothly adapts to the various projects and tasks
* Collaboration and Teamwork: you love to work in our team, enjoy different perspectives and see yourself as sparring partner for the stakeholders you are collaborating with.
* Strong focus on solutions with ability to achieve quick decisions moving forward in our fast-paced environment.
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