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Global Talent Recruiter | ServiceNow Enthusiast at Plat4mation | Seeking the Best Minds to Enhance Our Business!
Plat4mation Switzerland is expanding its ITSM capabilities to help organizations optimize their service delivery and operations. As ServiceNow continues to evolve as a strategic platform for IT Service Management, we are looking for a Technical Consultant – ITSM who can implement robust solutions and guide our clients through their digital transformation journey.
What will you do
Are you passionate about leveraging the power of ServiceNow to transform IT service delivery?
Plat4mation is looking for an experienced Technical Consultant with a strong background in ServiceNow ITSM to join our Swiss team – based in Winterthur or Lausanne, with flexible home-office options..
Scope of work:
* Implement and configure ServiceNow ITSM modules based on client requirements and best practices
* Collaborate with business consultants and clients to translate functional requirements into technical solutions
* Integrate ServiceNow with external systems using REST/SOAP APIs
* Provide technical guidance and support during implementation and post-go-live phases
* Participate in workshops, demos, and technical discussions with clients
* Ensure platform performance, scalability, and maintainability through quality development practices
What you bring
* Minimum 3 years of experience with ServiceNow ITSM implementations
* Strong understanding of ITIL processes and ServiceNow ITSM modules (e.g., Incident, Problem, Change, Request)
* Experience with ServiceNow integrations using REST/SOAP APIs
* ServiceNow Certified System Administrator (required)
* ServiceNow Certified Implementation Specialist – ITSM (preferred)
* Fluent in English (professional level)
* Strong communication and collaboration skills
What’s in it for you
* Bonus based on company and personal performance
* Advanced pension scheme
* Paid annual leave (25 days for full-time contract)
* Allowance for internet, transport, and phone
* Be part of one of the global ServiceNow Elite Partners
* A modern, flexible, and multicultural work environment in an innovative, global company
* Ambitious and friendly colleagues from around the world and a great team spirit
Our culture
Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, diverse hackathons, drinks and inspiring knowledge sessions (check out our Instagram page!).
Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.
About Plat4mation
We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.
Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.
Interested?
Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to careers@plat4mation.com or apply directly by filling out the form below.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Consulting, Project Management, and Management
* Industries
IT Services and IT Consulting and Business Consulting and Services
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