DHL Express is the #1 Express Delivery and Logistics Company in the world, committed to an empowering environment for every team member.
Your Tasks:
As Tender & Implementation Manager, you drive business growth by leading high‑quality tender processes and ensuring the successful implementation of newly acquired key customers. You combine commercial expertise with strong project‑management skills to deliver competitive, feasible, and customer‑focused solutions.
Your Responsibilities
* Lead and manage end‑to‑end tender (RFQ) processes across all sales channels
* Develop customer‑specific proposals in close collaboration with Sales, Pricing, Operations, IT, Legal, and Customer Service
* Ensure commercially competitive and operationally deliverable solutions
* Maintain and continuously improve tender tools, templates, libraries, and documentation
* Track trends in tender technology and methodologies and integrate them into best practices
* Lead the implementation and onboarding of new strategic customers
* Act as the main point of contact for customers during implementation
* Coordinate cross‑functional teams, timelines and deliverables
Your Profile
* 3+ years of experience in tender management, implementation management, or commercial project roles
* Strong understanding of logistics and supply‑chain solutions
* Experience in pricing and solution design
* Excellent communication and stakeholder management skills
* Fluent in English, German and French (mother‑tongue German or French)
* Structured, independent and solution‑oriented working style
We offer you:
* Fair compensation, including a 13th month salary and anniversary bonuses
* At least 5 weeks of vacation per year
* Significant discounts on shipping with DHL Express
* Fleet discounts on all common car brands
* Greatly reduced mobile phone subscriptions
* Generous contribution to your public transport subscription
* Discounts with numerous companies
* Regular prize draws for concert tickets and gadgets
* Comprehensive health management offers, such as vaccination programs
* Above‑average insurance benefits, including 16 weeks fully paid maternity leave, 2 weeks fully paid paternity leave, and worldwide private accident insurance
* Regular on‑ and offline training sessions and development opportunities
* A great team, flat hierarchies, a first‑name culture and various team events
Are you ready for the next step in your career? Our objective is to give you the opportunity to develop your sales skills with the support of the latest technology in customer management and communication tools. You will gain access to the network of the most international company and benefit from continuous, top‑quality sales and development training on the market.
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