PpbbJob Description /b /b /p /p lipbJob ID: /b /p /li lipbDate posted: /b 02/06/2026 /p /li b Who you are /bbr/br/ As a Technical Support Specialist, you ensure the smooth operation and business continuity of digital products and IT services across the Store in Lyssach. You combine hands-on support with proactive maintenance and stakeholder collaboration.br/br/• Experience in IT support, technical services, or high passion within this Fieldbr/• Solid understanding of hardware, software, and IT infrastructurebr/• Familiarity with IT service management, IKEA processes and toolsbr/• Strong problem-solving skills and ability to work independentlybr/• Customer-oriented with excellent communication skillsbr/• Ability to manage multiple priorities in a dynamic environmentbr/• Basic understanding of project and change managementbr/• Interest in digital innovation and emerging technologiesbr/• Fluent in German and good understanding in Englishbr/br/b Your responsibilities /bbr/br/ • Ensure availability of digital products and platformsbr/• Manage IT asset lifecycle (inventory, procurement, deployment)br/• Provide 2nd-level support for hardware and softwarebr/• Support rollouts, upgrades, and new site setupsbr/• Perform monitoring and preventive maintenancebr/• Resolve and prioritize incidents, escalate when neededbr/• Support projects and global deploymentsbr/• Train on-site staff and new hiresbr/br/br/br/br/br/b Do you think that would work for you? /bbr/br/ We want our employees to be happy and healthy. br/br/It also means saying 'thank you'! br/br/Our way of saying thank you: br/br/•28 vacation days (based on a 100% workload) br/•8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers br/•Very attractive social benefits br/•15% staff discount on your purchase - in every Swiss IKEA store br/•You would rather travel to work by public transport? We pay between 85% and 100% of your yearly travel ticket br/•Free parking facilities br/•Unlimited access to the LinkedIn learning platform br/•Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes) br/•Bonus payments for all employees br/br/ There are many opportunities for career development at IKEA. We encourage and support our employees to try out different roles, move between functions or even go abroad. Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post. br/br/That's it from us. br/br/ That was a lot of information. We'd love to find out more about you. Just click on "Apply now" and off you go. br/We review applications on an ongoing basis and may stop the application process as soon as we have found the right person. So please apply as soon as possible.br/