Zurich Group Audit is a diverse international team of over 275 colleagues from 33 different nationalities working globally as one function with a common purpose: to keep Zurich safe. We bring our skills, capabilities, and unique strengths to provide real insights to our stakeholders and drive positive change.
Zurich’s Life business supports customers across their protection, savings and retirement needs, combining risk protection with capital efficient savings and long‑term retirement solutions. The Life strategy focuses on strengthening retail profitability and customer loyalty, scaling Life Protection as a global growth business, and growing capital‑efficient savings and retirement solutions to support sustainable earnings and cash generation.
As an Audit Manager, you will play a key role in ensuring the successful delivery of a series of audits across the Life insurance value chain. You will work closely with audit team members across Group Audit, technical Centres of Excellence, and wider regional teams to deliver high‑impact outcomes.
Working with more senior members of the team, you will undertake risk assessment and audit planning, develop an appropriate scope, identify key risks and assess the control environment. This will include leveraging Data Analytics, assessing IT fundamentals, and applying agentic AI where appropriate. You will manage day‑to‑day relationships with stakeholders, building strong working relationships, and develop high quality audit reports that clearly articulate business impact, the ‘so what?’ and root causes.
As a key member of the team, you will foster a culture of quality, collaboration and continuous learning – enabling the team to deliver impactful audit outcomes. You will contribute to strategic priorities and co‑create a leading audit function, utilizing innovative audit approaches, new world skills (Data Analytics, IT fundamentals and agentic AI) and Agile methods.
A key attraction of this role is its breadth: you will audit end‑to‑end Life operations and the controls that protect both customers and the business. Depending on the audit plan, scopes may cover core operational activities such as underwriting, claims and policy servicing, customer service, conduct, complaints and communications, as well as maturities and surrenders, reinsurance and distribution. You will also gain exposure to the commercial and technical engines of the Life business, including proposition development, lifecycle management, policy pricing and distribution strategy.
Based primarily at the corporate centre, you will work with a wide range of senior stakeholders and specialists, bringing an independent perspective on key risks, control effectiveness and improvement opportunities. Where needed, you will also support audits in other territories, making this a varied, highly connected role with opportunities to learn quickly and make a visible impact.
What You Will Do
* Delivery of high‑quality audits on time and within budget, collaborating closely with GA’s Centres of Excellence and leveraging their expertise.
* Using Data Analytics, assessing IT fundamentals and Agentic AI throughout the audit process.
* Preparing and delivering clear and impactful audit reports with key findings and agreed actions to senior management.
* Building and maintaining strong day‑to‑day relationships, holding open and constructive interactions with stakeholders throughout audits.
* Championing a culture of experimentation and continuous learning, coaching and upskilling team members.
* Enhancing new world skills: Data, IT and Agentic AI, recognising their importance for optimal audit outcomes and future‑proofing skillsets.
* Supporting development of risk assessment, audit plans, team meetings, trainings and other audit activities.
* Upholding and modelling the highest standards of ethics and integrity, ensuring compliance with all relevant standards, regulations and internal policies.
What You Bring
* Relevant bachelor’s or master’s degree and/or professional qualification: CIA, chartered accountant, actuarial qualification and/or CII (or equivalent).
* Minimum 7+ years of relevant experience, including within Internal Audit, Risk Management or Compliance, predominately related to Life insurance.
* Experience within complex, fast‑moving and international organisations.
* Strong understanding of Internal Audit Standards and methodology, internal control frameworks and report‑writing skills.
* Strong relationship‑management skills, with a proven record of working with and influencing stakeholders across various levels.
* Experience dealing with regulators and/or other external stakeholders preferred.
* Strong knowledge of Life insurance (Protection and Savings) operations and products: underwriting, claims, pricing, policy servicing, customer/complaints, distribution/commissions, fraud and reinsurance.
* Good experience/understanding of the power and application of new world skills (Data, IT and agentic AI).
* Strong project‑management skills: ability to organise teams, prioritise tasks, guide and coach other team members to deliver on time to high‑quality standards.
* Passion and enthusiasm to continue to grow yourself and others around you.
* Fluent verbal and written English language skills.
Location
* CH – Zürich
* Remote working: No remote option available.
* Schedule: Full Time
We are an equal opportunity employer who knows that each employee is unique – that’s what makes our team so great!
#J-18808-Ljbffr