For our client working in the pharmaceutical sector and located in Visp we are looking for an Application Manager. An Application Manager acts as the primary point of contact between business owners and the IT organization at the Visp site. He/she owns the full lifecycle of assigned applications. This includes application understanding, configuration and customization, if appropriate. He/she coordinates the application embedding in the current IT landscape, interfaces to other apps and assures IT security and governance based on defined standards. Establish and contribute to an up-to-date documentation (Basic System Design Specification a.o.). Manages the application according to the agreed SLAs, OLAs and ensures adherence. Acts as System Owner.
Hybrid: 3 days home office, 2 days on site.
Tasks & Responsibilities:
* Works closely with business stakeholders to gather and translate requirements into an IT solution/application.
* Review, interpret and respond to detailed business requirements specifications to ensure alignment between customer expectations and current or future IT application functionality.
* Ensures applications remain compliant, secure, supported, and up to date.
* Perform hands‑on application configuration and customization (if applicable) in combination with routine maintenance of IT infrastructure components, including servers and related systems.
* Interacts with different IT teams (infra, network, interface, IT‑SEC, Enterprise Architecture) and with 3rd‑party providers (if applicable).
* Supports day‑to‑day operational activities for local IT applications, ensuring stability, availability, and compliance with standards.
* Contribute to delivery project work according to the overall standards and concepts.
* Technology scouting and run proof of concepts / propose new solutions, liaise with vendors and define global IT infrastructure standards in storage, backup and laboratory software.
* Ensure solutions are implemented and documented in compliance with the standards and documentation is constantly updated.
Must Haves:
* At least a BAS in IT or Computer Science; preferred a Master in IT System Engineering.
* 5-10 Years experience in Application Management and IT system Engineering.
* Foundational system engineer and system architecture understanding.
* Knowledge in Network/Database/Application Deployment/IT Security/Client-Server.
* Ability to work in a dynamic, cross‑functional environment. Actively help to improve/establish processes.
* Strong structured and analytical thinking, problem‑solving attitude.
* General understanding of GxP.
* Stakeholder management (business and IT).
* Strong communication skills and ability to collaborate across cultures while interacting with different cultures.
* Open and engaging personality.
* Fluency in English and German (min. B2 level) needed.
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