Job description
At STMicroelectronics, we are proud to be a global and leading semi-conductor company that offers an open and connected work environment, and above all, proud of our diversity comprising 50,000 people with 115+ nationalities. Our products are found everywhere today. Together with our customers, we are enabling smarter driving, homes, factories, cities, along with the next generation of mobile and Internet of Things devices. Everywhere microelectronics makes a positive contribution to people’s lives, ST is there.
We enable our customers, consumers, and employees to get more from technology so everyone can get more from life. We are driven by the passion for inventing new technologies, pushing the boundaries of innovation, and using our sustainability expertise to design responsible products. We are relentlessly shaping a world of limitless possibilities.
CREATE THE FUTURE DIGITAL CUSTOMER EXPERIENCE OF A GLOBAL, SUSTAINABLE, AND TECHNOLOGICAL LEADER, AND EXPLORE ENDLESS POSSIBILITIES FOR INNOVATION AND CREATIVITY!
We are currently searching for a team player VIE, highly motivated and detail-oriented digital customer experience (CX) enthusiast to join our CX team in a constantly evolving environment that offers exciting opportunities for growth, innovation and collaboration.
Within the team, you will work closely with our experienced CX program manager to learn the ins and outs of managing customer experience (CX), actively contribute and manage projects in this dynamic environment.
• Responsibilities:
· Assist with the planning, execution, and monitoring of CX digital projects
· Contribute to the implementation of content updates to the ST’s web ecosystem
· Help with the management of projects timelines and deliveries
· Help to identify and mitigate projects risks
· Support the creation of projects documentation and presentations
· Contribute to the quality check of produced digital web pages
· Analyze digital performance data and use it to make informed recommendations.
· Guide and support cross-functional teams and business owners to deliver towards agreed plans (including but not limited to UX, product, content)
Profile
· Strong written and verbal communication skills in English (C1). French, Italian, Japanese, Chinese are a plus.
· Attention to detail and organizational skills
· Ability to work independently and as part of a team
· Strong analytical and problem-solving skills
· Experience with project management tools (such as gantt, smartsheet)
· Strong knowledge of Microsoft office tools (word, excel, powerpoint) with the capability of creating appealing and compelling presentations.
· Strong understanding of customer experience principles
· Experience in digital marketing, or related field
· Master's degree in Business Administration, Marketing, or related field
Position location
Job location
Europe, Switzerland, Geneva
Candidate criteria
Education level required
5 - Master degree
Experience level required
Less than 2 years
Languages
English (3- Advanced)
Requester
Desired start date
01/03/2024