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This Position reports to:
Global Training Manager
Your role and responsibilities
In this role, you will have the opportunity to design, develop, and deliver technical training in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner service personnel worldwide who are proficient in their product knowledge and able to commission, service, and maintain Power Protection systems professionally and safely. You will also showcase your skills by guaranteeing effective customer service and securing a high level of customer satisfaction through training.
The work model for the role is hybrid. #LI-Hybrid
In this role, you will contribute to the Power Protection product group in the Electrification Smart Power division and be based in Quartino, Switzerland. The main stakeholders that support the development and delivery of training are Service, Sales, Product Management, Project Management, and Engineering.
You will be mainly accountable for:
Preparing and delivering training courses in the classroom, online, or on-site and following up on pre- and post-training activities (e.g., training needs and feedback collection, and preparing course material, tools, and equipment).
Designing and developing lesson plans and course material for classroom, on-site, and online training in own area of responsibility, and advising on updates needed in e-learning material. Creating and updating course descriptions and training programs. Considering feedback given on courses and implementing corrective actions to ensure continuous improvement.
Supporting Training Coordinators in making course arrangements and answering course enquiries, and preparing proposals for training
courses.
Supporting Field Service and other teams/units organization when necessary by using own technical knowledge.
Qualifications for the role
Bachelor's or master's degree in electrical engineering or equivalent related fields.
You enjoy working with methodologies for facilitating adult learning and communication.
Profound experience in the Power Electronics field, with roles in Training, Service, R&D, or Sales.
Practical experience with Power Electronics equipment.
Self-motivated mindset, are innovative in communication skills, and are skilled in interpersonal skills.
At ease communicating in English. Proficiency in additional languages is beneficial.
Willingness to travel (approx. 20%).
More about us
ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected, and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity, and reliability of almost any operation.
The recruitment process is led by Julia Farin, Talent Partner, ABB Switzerland Ltd.
We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.