The Hapimag Resort in Interlaken is located on the popular promenade on the Höheweg with spectacular views of the Jungfrau. In addition to 105 spacious flats, the resort has a spa area with steam bath and sauna, an indoor pool, a playroom for the children, 2 conference rooms and a restaurant with a spacious terrace.
What you can expect
* Guest service: Welcoming and seating guests, ensuring first-class service and a high level of guest satisfaction.
* Service procedures: Responsibility for your own service station, including taking orders, serving food and drinks and billing.
* Quality control: Monitoring compliance with service standards and hygiene regulations.
* Complaints management: Professional and friendly handling of guest complaints and enquiries.
* Preparation and follow-up: Ensuring that the service station is properly prepared before and after service hours, including mise en place.
* Communication: Working closely with the kitchen team and other departments to ensure that everything runs smoothly.
What you bring along
* Completed training in the restaurant trade
* Professional experience in a comparable position in the service area
* Sound knowledge of food and beverage knowledge and service standards
* Good knowledge of German and English, other foreign languages an advantage
* Strong guest and service orientation, ability to work in a team, ability to work under pressure and flexibility
* Well-groomed appearance, confident demeanour and excellent manners
What we offer
Local benefits
* Varied work in a familiar working environment and in a well-coordinated and highly motivated team
* Opportunities for professional development
* Development opportunities within the company
* Permanent position in an attractive and centrally located tourist resort
* A high degree of independence and the opportunity to help shape the resort’s offering
* A performance-related salary and attractive benefits for holidays and F&B services (30%) in our own Hapimag resorts.
Benefits at Hapimag
Apply now
Have we piqued your interest and are you interested in joining our Hapimag family?
Then we look forward to hearing from you and to receiving your application by e-mail:
As pioneers of the sharing economy, we are a team of over 1,800 people and approximately 120,000 members. Our common goal: a high-quality and sustainable vacation experience. Together, we use 56 different vacation resorts in popular destinations across Europe – by the sea, in the mountains, or in cities. Why? Because we want to vacation in a relaxed and responsible way.
Spontaneous application for office positions (Headquarter & Area-Offices).
Spontaneous application for positions at our resorts (all functions).
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