We are looking for an Operational Product Manager to join a team of6 members who driveevolutions of our internal tools and processes for operational teams. Our business stakeholders are internal department : BO, MO, ALM, L&C, Risk, controlling Your missions Develop long-term strategic plans to optimize operational processes. Support business operations in their daily tasks by solving issues related to the performance of operation. Lead major operational projects per year as a Project Manager. Design and implement KPIs and dashboards to monitor the bank's operational efficiency. Collaborate with System Analyst to ensure alignment. Gather information by observing workflows, read company reports and conducting employee interviews (deep-dive), and performing operation in pair. Measure product usage, feature adoptions and resource allocated to operations. Determine appropriate methods to analyze operations, relevant information and data. Being responsible of coordination with potential external partner to evaluate their products. Qualifications You have strong analytical skills and knowledge in operations and project management. You are recognized for your communication skills: you will need to communicate effectively your vision both internally and externally and you will interact with banking professional, engineers and analysts on a daily basis. Fluent in French and English (spoken and written). jid38fdc0fa jit0729a jiy25a