JobdescriptionTo support our growth and strengthen of After-Salesdepartment, we are seeking a motivated and skilledafter-sales technician with a strong technical backgroundand a customer-centric mindset.Reporting to: After Sales ManagerRole purposeThe selected candidate will provide technical support tocustomers after product delivery, ensuring efficient maintenance, repair, and training services both remotely and on-site.The role requires excellent problem-solving skills, autonomy, and willingness to travel (approx. 30%).Key responsibilities• Provide remote troubleshooting and technical assistance• Perform on-site installations, maintenance, and repairs• Deliver technical training to customers• Maintain clear service records and documentation• Support factory witness tests with clients• Collaborate with R&D and engineering teams for issue resolution• Manage spare parts and inventory• Identify recurring issues and propose product improvements• Foster strong customer relationships and ensure satisfaction QualifikationenQualifications & experience• Technical education in electrical or electronic engineering• Proven experience in power electronics and UPS/inverter systems• Field service experience (installation, commissioning, and repair)• Proficient in the use of measuring tools (e.g. oscilloscope, multimeter)• Fluent in English (minimum B2 certified); German is a plus• Ability to read and understand technical documentation and schematicsSkills & competencies• Strong diagnostic and problem-solving skills• Effective communication and stress management• Ability to work independently and manage priorities• Customer-oriented mindset• Willingness to travel up to 30%• Support for work-life balance and wellbeing