As part of Michel Reybier Hospitality, the Schweizerhof Zermatt is one of the pioneers of a different vision of hospitality, marking the beginning of a completely new story. An avant-garde concept in the renowned mountain resort of Zermatt, nestled in the Swiss Alps. From old to new... The Schweizerhof Zermatt, a member of Small Luxury Hotels of the World, now stands as an exquisite mountain hotel with 95 rooms, representing a modern, contemporary lifestyle – Urban Deluxe Skiing par excellence. Only the Matterhorn remains unchanged, rising proudly to 4,478 meters...
The F& B offering includes La Muña (Peruvian-Japanese fusion cuisine), Schweizerhof KITCHEN (barbecue, pizza, and international dishes), The Cheese Factory (traditional Swiss cheese specialties), a spacious smoking lounge, and a cocktail bar. Guests are also delighted by the extensive spa and enjoy personalized services such as the Kids Club and the in-house ski rental service.
Working at Hotel Schweizerhof Zermatt
Working in one of the most legendary mountain destinations in the world? Surrounded by sports, nature, and relaxation, you'll create memories that last a lifetime. At the Schweizerhof Zermatt, you'll not only work in an innovative, modern design & lifestyle hotel, but also benefit from numerous advantages within and around the hotel. Become part of the Schweizerhof family and help us write the next chapter of this iconic hotel's story.
In our hotel, you can expect an international working environment, where you can build valuable connections and benefit from the Michel Reybier Hospitality network as a whole.
Unconventional. Different. Smart. Surprising. Vibrant. That's what defines the new, unique Schweizerhof Zermatt! Be part of it! Introduction
Zermatt, the Matterhorn, and a dining scene that raises the bar for mountain hospitality. At Schweizerhof, F& B is more than a meal, it's an experience. From the Peruvian-Japanese energy of La Muña to the precision of Myoko's Sushi & Teppan-Yaki, the convivial spirit of Schweizerhof KITCHEN, the craft of The Cheese Factory, and a Cocktail Bar that knows how to close a night. We're looking for passionate hospitality professionals to join the team for the upcoming winter season 2024/25. If you thrive in a fast-paced, high-energy environment and want to be part of something that's redefining what dining in the mountains looks like, this one's for you.
TLNT1_CH Your main tasks
Shared responsibility for the entire F& B and controlling area
Ensuring smooth day-to-day operations
Responsible for purchasing beverages and wines
Monitoring and managing the cash register and inventory management system
Overseeing the reservation system
Preparing statistics and analyses
Writing menus and promotional offers
Creating duty rosters and work schedules
Responsible for quality assurance and service standards
Supporting recruitment, onboarding, and training of service staff
Leading and motivating the team during shifts to ensure high performance
Handling guest feedback, complaints, and special requests in a professional manner
Assisting in budget planning and cost control (labor, food cost, beverage cost)
Monitoring KPIs and contributing to revenue optimization strategies
Ensuring compliance with hygiene, health, and safety regulations (HACCP standards)
Coordinating with kitchen and other departments to ensure seamless service flow
Supervising opening and closing procedures
Managing supplier relationships and negotiating with vendors when required
Assisting in organizing events, banquets, and private functions
Monitoring stock levels and conducting regular inventory checks
Implementing and maintaining upselling and cross-selling strategies
Supporting the development and execution of marketing initiatives and promotions
Ensuring proper handling of cash, billing, and daily financial reconciliation Your profile
Completed vocational training as a restaurant specialist
2+ years of professional experience in upscale hospitality, preferably in a similar position
Very good command of English and French; German language is an advantage
Experience with international clientele as well as solid knowledge of wines
Knowledge of the Micros POS system is an advantage
Responsible personality with a pleasant leadership style Benefits
Employee, Family & Friends room rates and various other benefits (e. G., in the many restaurants of MRH-Zermatt SA hotels)
An exclusive fitness room for our employees, as well as a wide range of sports activities in Zermatt
Access to our pool area during designated employee swimming hours
A development program offering access to various courses, for example with the company Ritzy
Discounts on seasonal or annual mountain lift passes with the Zermatt resident card
For employees who do not wish or are unable to work both the winter and summer seasons in Zermatt, we provide support—together with our partner hotels—in finding a complementary position