How you-ll make an impactOversee product and service quality, including decisions on non-conforming materialsManage customer complaints from acknowledgment to resolution and reportingEnsure compliance with internal and external standards and regulationsMaintain and improve the local Quality Management System (QMS)Guide leadership in using metrics to monitor and improve performanceLead Mission Control for quality and support internal/external auditsDrive the CAPA process across functionsImprove business outcomes through targeted quality initiativesPromote continuous improvement using Lean Six Sigma and other methodsCoordinate ISO certification efforts for the operating unitDeliver quality-related training to employees Your backgroundBachelor-s degree in mechanical engineering, Electrical Engineering, or a related discipline3 – 5 years of experience in quality management, programming and/or project managementProven experience in quality management, operations, lean manufacturing processes, and visual management is a mustCertified Quality Manager is preferredLean Six Sigma Yellow Belt or Green Belt certification is preferredFluency in both German and English, spoken and written More about usOur flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow. Interested in joining our team?If so, we look forward to receiving your full application (motivation letter, CV, references) only via our online careers tool: Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world-s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. jidc3af050a jit1144a jiy25a