For over 45 years, HIFI FILTER SA has specialized in solutions for mobile equipment and industry. Human-sized and present in Switzerland, France, Spain, Poland, Romania, and England, we develop and distribute more than products in approximately 160 countries. Our team spirit, passion, and energy have made us a European leader in the field. To complete our technical team, we are looking for a:Customer Service Technician 100% - Bilingual FR/GER, fluent ItalianDo you have technical skills (mechanics, HVAC, industrial maintenance, etc.), are you comfortable with verbal communication, and do you wish to evolve into a customer-oriented role? Do not hesitate to send us your application.Your mission:You will be in charge of responding to customer requests, proposing adapted solutions from our range, and actively participating in the development of our department.Tasks:Technical- Help the customer identify their needs, both for their fleet and their internal equipment.- Work closely with the sales force for complex requests.- Establish commercial offers.- Evaluate the feasibility of requests.With autonomy, you collaborate closely with colleagues in sales, customer service, and replenishment departments in a rapidly growing structure. You position yourself as a partner concerned with work efficiency.Profile:- You speak French, German, and Italian fluently. English is an asset.- You have commercial, technical, or mechanical experience of at least 5 years.- Knowledge of the French-speaking Swiss market in a specific field is an asset.- You use IT tools easily.- You are enthusiastic, motivated, positive, and capable of working independently.- You demonstrate a strong sense of service.We offer our employees a pleasant working environment and great autonomy in their activities.Start date: Immediately or to be agreed upon.Are you our future ambitious colleague who shares our commercial vision based on trust and long-term partnership?Our HR department looks forward to receiving your complete application file. jid7b6ec39aen jit0624aen jpiy26aen