Johnson & Johnson is currently seeking a Director of 3PL Systems Business Architecture to join our team in Zug, Switzerland.
Job Description Summary
The JJMT Transformation function designs and realizes the future-state supply chain network for Johnson & Johnson MedTech. This role leads the Business Architecture capability, defining the end‑to‑end operating model and capability framework to enable the future-state, asset‑light supply chain network.
Responsibilities
* Lead the definition and evolution of the end-to-end business architecture for the future-state supply chain, including capability model, process hierarchy, and operating principles.
* Define and maintain the enterprise capability framework, including ownership, scope, and interaction of key logistics capabilities across the value chain.
* Establish global standards for business processes and operating models, ensuring consistency across regions, site types, and partner configurations.
* Define integration points across capabilities (e.g., OTC, warehouse operations, transport execution), ensuring seamless end-to-end process flow.
* Provide architectural oversight across capability areas (e.g., Outbound Freight, Warehouse Operations), ensuring alignment and avoidance of fragmentation or duplication.
* Partner with Systems Strategy and IT teams to ensure alignment between business architecture and systems architecture, including translation of capabilities into system requirements.
* Collaborate with Network Design and Value Assurance teams to ensure business architecture assumptions are reflected in network decisions and business cases.
* Support Partner Management and Procurement teams to ensure alignment between business architecture and 3PL partner operating models and contractual frameworks.
* Define deployment principles and guardrails to ensure consistent implementation of capabilities across regions and sites.
* Drive governance of business architecture, including review of capability designs, escalation of deviations, and alignment of cross-functional decisions.
* Identify gaps, inefficiencies, and inconsistencies in current processes and capabilities, and drive continuous improvement initiatives.
* Develop and maintain documentation, playbooks, and standards to support scalability and repeatability of the business architecture.
Education and Experience
* Minimum Bachelor’s degree required; Master’s degree or MBA in Supply Chain, Operations, Engineering or related field preferred.
* 10–14 years of relevant experience in supply chain, logistics strategy, or operating model design, with ownership of end-to-end process or capability architecture.
* Strong understanding of distribution networks, warehouse operations, transportation execution, and Order-to-Cash processes.
* Experience defining operating models, capability frameworks, or process architectures in complex, multi-region environments.
* Experience working within or alongside 3PL-operated logistics environments and asset-light operating models.
* Strong understanding of integration between business processes and systems (ERP, WMS, transport systems).
* Proven ability to work across functions (Operations, IT, Finance, Procurement) and align stakeholders without direct authority.
* Strong strategic thinking and problem-solving skills, with the ability to translate high-level objectives into structured capability frameworks.
* Experience supporting large-scale transformation programs and aligning multiple workstreams under a unified architecture.
* Excellent communication skills, with ability to synthesize complex topics into clear, structured narratives for senior stakeholders.
Preferred Skills
* Analytical Reasoning, Business Alignment, Collaboration, Consulting, Continuous Improvement, Demand Forecasting, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Financial Competence, Inclusive Leadership, Interpersonal Influence, Leadership, Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Procurement Policies, Sales and Operations Planning (S&OP), Strategic Supply Chain Management.
#J-18808-Ljbffr