Overview
Cognizant is hiring a French-speaking Senior IT Engineer with manufacturing experience for an on-site role in Bulle, Switzerland. The candidate should have strong IT knowledge and basic experience in manufacturing or automation systems such as Aveva System Platform, Syncade, or Optimu is a plus. The candidate should be highly motivated, innovative, and a self-starter, possessing excellent interpersonal and problem-solving skills.
Responsibilities
* Provide IT L3 support for the IT side of Manufacturing Applications
* Read and understand business User Requirements Specification Documents
* Support the execution of system changes and optimisation under site change control
* End to end IT incident management
* Redact Knowledgebase articles for future incident resolution
* Monitoring application health
* Proactive and reactive problem management
* Create and manage problem tickets
* Coordinate end to end problem resolution (Infrastructure, Network, DB & product vendors as appropriate)
Change Management
* Follow up on change activities
* Perform change activities as needed (IQ/OQ tests)
Application Operations & Lifecycle Management
* Manage application patching (installation, coordination with product vendor)
* Create installation procedures as appropriate
* Create and manage asset information in CMDB
* Manage application accesses (create/modify/disable)
* Create/update configuration guide
Requirements
* Familiarity with ISA 88 and GAMP (nice to have)
* Minimum over 10+ years relevant industry experience
* Pharma industry experience preferred but not essential
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world\'s leading professional services companies, transforming clients\' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Epalinges, Vaud, Switzerland
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