Job description: You will support routine HR processes for selected European countries, handling inquiries in both German and English. This includes: About the customer: Start: As soon as possible Duration: 1 year with possible extension Location: Bern Languages: German & English (both required) Workload: Full-time Requirements: Responding to questions on HR procedures (e.g., Workday processes, leave, working time) Entering, reviewing, and completing HR transactions in Workday Ensuring accurate data maintenance and approvals for personnel changes Documenting and processing inquiries through the electronic ticket system Monitoring data quality in systems (Workday / Employee Cloud / SAP) and initiating corrections when needed Preparing HR documents such as employment contracts, addendums, certificates, and exit documents Creating standard correspondence in German and English Managing HR files, archiving and maintaining documentation Coordinating appointments (e.g., reintegration / return-to-work cases) Supporting updates of HR forms, presentations, and process documentation Contributing to HR reporting (e.g., KPIs, statistics) Participating in local and global HR Operations projects Competences: Completed commercial apprenticeship or business-related education 1-3 years of experience in HR administration or HR shared services Experience working with Workday and/or SAP is a strong plus Strong attention to detail and accuracy in handling employee data Service-oriented communication style in both German and English Organized, structured and comfortable working with processes and systems jida466102a jit1044a jiy25a