* Provide comprehensive IT support, addressing hardware, software, and network issues.
* Oversee network infrastructure, ensuring performance and security.
* Manage user accounts, emphasizing security and access protocols.
* Procure and manage IT assets, aligning with budget and compliance requirements.
* Lead IT project coordination, from planning to implementation.
* Develop and conduct user training, maintaining up-to-date documentation of IT processes.
* Holds a bachelor's degree in IT, Computer Science, or related fields.
* Demonstrates experience in IT support, system administration, and IT service management.
* Proficient in network and system administration, with a keen understanding of IT security practices.
* Excellent communication skills, bilingual in French and German, to effectively collaborate and provide support.
* Strong problem-solving and organizational skills to navigate a fast-paced environment.