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Join to apply for the Customer Support Engineer iCER role at WinGD Ltd.
Powering transformation for a sustainable future
At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow.
As a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design.
Our success in this ever evolving, competitive environment is based on the drive, innovation and collaboration of our diverse employee population, over 420 people worldwide, representing over 25 different nationalities. Come, be a part of this change.
WinGD is looking for a
Customer Support Engineer iCER
Responsibilities:
* Supporting Customer Support Manager iCER for project execution and follow-up
* Supporting the post development of WinGD DF technology with strong focus on exhaust gas recirculation (iCER system).
* Support in defining short term and mid-term design improvements, changes to yard installation documents, engine drawings and manuals in close cooperation with our customers and suppliers.
* Provide instructions to our global operation support team and derive operation guidelines for the ships crews - upon request / aligned with customer support manager iCER.
* Ensure timely and consistent communication towards stakeholders
* Support and/ or moderation of customer / supplier meetings
* Follow up / implement reliability measures / upgrade projects for iCER engines at shipyards and in operation, in close cooperation with other departments in WinGD.
Qualifications & Experience:
* Process engineer or marine engineer or other engineering degree
* Sound Knowledge of:
o Engine technology and ship’s auxiliary systems (experience with WinGD X-DF engines of advantage)
o Exhaust treatment systems and related subsystems (Scrubber, SCR, Water treatment systems
* Ability to assess engine auxiliary systems and processes, take measurements, interpret data and identify trends for auxiliary system improvements
* Good understanding of process control systems like PLCs and SCADA
* Proven work experience in process engineering, process troubleshooting and maintenance of advantage
Requirements:
* MSc or BSc degree
* Willingness to travel worldwide to and on ships
* Knowledge of cooperation with internal and external partners
* Pro-active and self-driven personality
* 2S product and exhaust gas treatment knowledge of advantage
* Fluent in English (written / verbal)
Our offer:
* An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
* A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
* Award winning and extraordinary products
* Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
* Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
* In-house technology training and professional development opportunities
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Industrial Machinery Manufacturing
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