* … have several years of professional experience in housekeeping/personnel service or in a comparable role
* … possess good spoken and written skills in Italian and English, German is an advantage
* … have strong organizational skills and leadership abilities
* … demonstrate a high level of initiative, resilience, responsibility, and social competence
* … are reliable, a team player, communicative, and discreet
* … maintain a confident and neat appearance as well as excellent manners
* … possess assertiveness combined with empathy and teamwork skills
To strengthen our Personnel Service team, we are looking for a Team Leader for Personnel Service (m/f/d) starting November 2025 for the 2025/26 winter season and beyond.
You are seeking a new challenge. You enjoy working in a team, are service-oriented, and have already demonstrated your organizational and leadership skills in other positions within 4/5-star hospitality. Then Suvretta House is the right place for you. You will be jointly responsible for supervising and managing the entire Personnel Service department.
The season periods are from early December to early April and from early July to the end of October.
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* Visual and quality inspection of the cleaning of all staff rooms and common areas
* Ensuring order, hygiene, and compliance with internal standards
* Planning and carrying out thorough final cleanings when employees leave
* Organizing and documenting move-ins and move-outs (including handover protocols)
* Monitoring and coordinating room changes, taking occupancy into account
* Acting as the interface between HR, maintenance, laundry, housekeeping, and other relevant departments
* Close cooperation with housekeeping and the chief housekeeper
* Coordinating repair orders and technical issues in collaboration with the maintenance department
* Communicating with new employees regarding room assignments and house rules
* Managing internal laundry in cooperation with the laundry department
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* Interesting and varied work in a 110-year-old traditional establishment
* Modern salary and social benefits
* Above-average pension plan for long-serving employees
* Loyalty bonus after 10 seasons
* Support in finding accommodation
* 13th salary from the start (pro rata)
* Language courses (German)
* Meals in the employee restaurant “Time Out”
* Discounts on treatments at the hair salon as well as on spa products and services
* Discount on purchase or rental of sports equipment at the hotel's own ski shop
* Family & Friends rates
* Accommodation located next to the ski lift to the Corviglia ski area
* Workplace where others come for vacation