Duration: 12 months with possible extension or internalizationLocation: NeuchatelAs Business Process Excellence Lead, you will be responsible for driving continuous improvement and optimization of site business processes across all departments as part of an ongoing transformation. You will collaborate with cross-functional partners to analyze established processes and implement optimizations, enhancements, and improvements that increase efficiency, agility, and simplify ways of working. Acting as a change champion (e3+), you will facilitate and support transformation across the organization.RequirementsProvide expertise in business process management and modeling, ensuring alignment with Business Process ArchitectureIdentify, map, and document current business processes at the biotech manufacturing site, including workflows, key activities, inputs, outputs, and interdependenciesAnalyze processes to identify inefficiencies, bottlenecks, and areas for improvement, redesigning them to enhance efficiency and reduce cycle timesDevelop agile and adaptable processes that can respond quickly to new opportunities or shifts in the business landscapeCollaborate with colleagues to integrate new technologies, such as AI/ML and automation, into business processesDesign systems to automate repetitive tasks and streamline data analysisEstablish and track KPIs to monitor process effectiveness and efficiencyContinuously review and improve processes to adapt to evolving organizational needsLead change management activities to ensure effective implementation and adoption of new processesCommunicate changes and benefits clearly to stakeholders to foster buy-in and smooth transitionsWishes.CompetencesProven expertise in business process management and modeling, ideally within biotech or pharmaceutical environmentsExperience with Lean, BPM, and Organizational Change Management (e3+) methodologiesStrong skills in process mapping, analysis, and redesign to improve efficiency, reduce costs, and minimize cycle timesKnowledge of integrating new technologies (AI/ML, automation) into business processesExperience in establishing metrics and KPIs to monitor process performanceAbility to identify and mitigate risks associated with new and existing processesStrong change management and stakeholder communication skills, with a track record of fostering adoption of new processesRelevant certifications in Lean, BPM, or problem-solving methodologies are a plusMaybe not for you, but for someone else?
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