To strengthen our Business Process Management team, we are looking for a Digital Project Manager with strong BPM skills and partial Product Ownership capabilities. Your mission: analyse, document, optimise, and digitally transform business processes end-to-end — and lead the projects that turn these improvements into scalable, technology-driven solutions.
Start: immediately or by arrangement.
About Us
We are a dynamic scale-up and have been revolutionising the Swiss e-commerce market for over 5 years. With our unique platforms — from Brands for Employees to Brands for Students and the MyAXA Deals Platform — we offer exclusive access to leading products and services to closed communities. In partnership with Twint, we also run the majority of Twint Superdeals.
With 80+ passionate team members across Europe, we generate a mid double-digit million turnover and have grown at an average of 70% annually. Awarded the SEF.Growth High Potential Label by the Swiss Economic Forum, we’re on an ambitious journey and you know what — we’re just getting started .
Your Mission
As a Digital Project Manager in our BPM team, you focus on process excellence, cross-functional alignment, and high-impact project delivery. You analyse how we work today, design how we should work tomorrow, and drive the execution of initiatives that bring measurable improvements to our organisation. You ensure that processes, systems, and data flows work seamlessly together — and you take on Product Ownership responsibilities for some of our internal tools, ensuring its roadmap supports efficient operations. Your work directly influences how our company scales.
Your Responsibilities
Analyse, map, and document business processes end-to-end.
Identify bottlenecks, inefficiencies, risks, and automation opportunities.
Collaborate with teams across the company to validate, challenge, and redesign processes.
Ensure documentation is up-to-date, centralised, and accessible.
Redesign processes to improve efficiency, scalability, compliance, and data quality.
Align process changes with business goals, system capabilities, and organisational constraints.
Ensure harmonisation of cross-departmental workflows (f.e. Business Performance → Business Operations → Customer Care → Finance).
Support teams in adopting new workflows and ensure no process exists only "in theory".
Work closely with the Product & Development Team to align the process with the products.
Project Leadership Across the Organisation
Lead cross-functional projects from discovery to implementation.
Translate improvement opportunities into clear project plans, milestones, and deliverables.
Ensure alignment with C-Level, stakeholders, and operational teams.
Coordinate with FE/BE developers, QA, Design, and Business Units for execution when needed.
Manage risks, dependencies, timelines, and stakeholder expectations.
Measure project impact with clear KPIs and ensure results are durable.
Collect and structure business requirements across departments.
Break down processes into epics, user stories, and acceptance criteria.
Validate technical feasibility together with Product Manager, Engineering and the CTO.
Ensure requirements are understood and implemented correctly.
Maintain and prioritise the backlog of internal tools or workflow products.
Ensure user needs and operational realities are reflected in the roadmap.
Align features with process improvements and system architecture.
Coordinate rollouts and support change management.
Work closely with Sales, Marketing, Customer Care, Finance, Operations and the C-Level.
Facilitate workshops, process reviews, and decision sessions.
Communicate timelines, risks, and results clearly across the organisation.
Ensure continuous feedback loops and incorporate learnings into new workflows.
Take full ownership of BPM initiatives and drive them from conception to successful implementation.
Build expertise and credibility in Business Process Management to become the go-to expert in the organisation.
Grow into a leadership role with the opportunity to own and shape the BPM function as it evolves.
Mentor and guide others in process excellence and best practices.
Define and establish BPM standards, methodologies, and frameworks for the entire company.
Your Profile
Proven experience in Business Process Management, Business Analysis, or Process Consulting.
Strong experience in digital project management in cross-functional environments.
Familiarity with BPM best practices (BPMN 2.0, SIPOC, Value Stream Mapping, RACI, RACIQ, etc.).
Strong analytical mindset — you can understand complex systems and break them down.
Technical understanding that allows you to collaborate confidently with Engineering & CTO.
Ability to manage and prioritise a product backlog.
Experience working with tools like ClickUp, Figma and Google Workspace.
Hands‑on mentality with a structured, pragmatic working style.
Strong ownership mindset with the ambition and potential to grow into a leadership role, taking full ownership of the BPM function.
Fluent in German and English.
The Team Around You
You join the Business Process Management team, reporting directly to the CIO .
You work closely with the Product Management, CTO, Creative Director, and cross‑functional leaders including the C‑Level .
Process & Operations teams.
Front‑end & Back‑end Developers.
Stakeholders across Sales, Marketing, Customer Care, Finance, Operations.
Your work impacts operational efficiency across the entire company.
What We Offer
End-to-end ownership: You shape processes and deliver the projects that improve them.
High impact: Your work directly influences how the company scales and operates.
Cross‑functional collaboration: Work across teams, systems, and business domains.
Strategic influence: Help define standards and elevate the BPM discipline.
Hybrid PO opportunity: Manage a product backlog and influence internal systems.
Dynamic environment: Short decision cycles and visible results.
Attractive compensation: Competitive package that reflects your impact and the opportunity to grow as an individual.
Strong culture: We listen, learn, and act on good ideas.
Exclusive perks: Benefit from our Brands for Employees platform.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Project Management and Information Technology; Online and Mail Order Retail and Internet Marketplace Platforms
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