ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.
From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.
We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.
The Project Manager will take overall responsibility for all Support & Project Services on multiple client accounts, some of which will have resources based on site. Being the first point of contact for the client, the Project Manager will work closely with the client to ensure total customer satisfaction. The Project Manager will also be responsible for ensuring the continued improvement and enhancement of the services to the client and maximising efficiency and profitability of the account.
Candidates are required to be fluent in German or Swiss German.
What you'll be doing as our Project Manager:
To act as primary interface between ONNEC and the client relating to all operational and financial matters
Overall responsibility for the financial and operational performance of contracts
To compile (and continuously develop) monthly financial reports and analyse and interpret for presentation to the Operations Manager and the Client
To compile (and continuously develop) monthly reports on status of all activities on site
To compile (and continuously develop) detailed reports on achievement of SLA's.
To ensure appropriate levels of resource are available at all times and that all resource members are fully aware of the requirements of the service to be delivered
Co-ordination of both internal and client meetings
Overall responsibility for the implementation and maintenance of the Onnec Group and the clients Health & Safety Policies across the campus
Overall responsibility for the implementation and maintenance of the Onnec Group and the Client's Quality Assurance Policies across the campus
Overall responsibility for all deliverables (including documentation) conforming to the Onnec Group and the Client's Quality Management System
To continually review and update all processes and procedures, update documentation and ensure compliance with at all times thereby to enhance quality, service and efficiency to benefit both Onnec Group and the Client
To act as line manager for all ONNEC employees allocated
Overall accountability for all actions of the ONNEC site team
Overall responsibility for the motivation and development of allocated employees
Overall responsibility for general Human Resource activities i.e. performance appraisals, holiday and sick leave etc.
Act as mentor to allocated employees to develop knowledge and experience
Manage the Supply Chain for all Materials and Resources to ensure all services are delivered within agreed timescales.
What we're looking for in our Project Manager:
Essential
German or Swiss German speaking
Extensive Experience of Telecommunications Infrastructure Cabling
Experience of BAU Support in Office and / or Data Centre Environments
Supervisory / Management experience in Office and / or Data Centre Support
Experience of Service Measurement in an ITIL Environment
Experience of Financial and Operational Report Writing and Analysis
Proven ability to motivate and develop a team
Experience of delivering a service to contractual requirements
Preferred But Not Essential
Qualifications - ITIL, Prince 2, BICSi
If you feel you have the required skills and experience, click apply now to be considered as our Project Manager - we'd love to hear from you