.**Location:**Zurich, Zurich, Switzerland**Job ID:**R0107920**Date Posted:**2025-10-01**Company Name:**HITACHI ENERGY LTD**Profession (Job Category):**Quality Management**Job Schedule:**Full time**Remote:**No**Job Description:****The opportunity**With our Gas insulated switchgear factory, we are producing cutting age equipment with the target to support the energy transition and to bring a sustainable future for all of us and for next generations. Being a part of our team, you can bring the value for the company, but for the society as well.**We particularly welcome applications from young professionals who want to grow with us and start their careers. Become part of a diverse, high-performing and supportive team – and join us in bringing real added value to society and the environment.**With increasing demand in our equipment and with priority of the company on the Quality of products and customers support, we are expanding our team with the position of Customer quality engineer. The role that combines technical skills as well as soft skills for direct customer collaboration, what makes it super interesting and dynamic. With the valuable contributions you will make a direct impact on the future of the company. Join our diverse, talented, performing and supportive team.**How you'll make an impact*** Lead root cause analysis of failures on GIS* Drive cases affecting many different customers* Owner of internal and external customer complaints and ensure a fast and sustainable solution to customer issues* Prepare and present reports to internal and external stakeholders* Run improvement projects on specific topics* Provide support for and / or lead on-site investigations* Identify improvements and drive the implementation* Prepare method statements for troubleshooting cases**Your background*** Bachelor or master’s degree in electrical engineering, knowledge of electrical power systems* Background in electrical engineering and/or gas-insulated switchgear field* Fluent English skills, German and any other language are beneficial* Experience in quality management and / or project management will be considered a plus* Good communication and cultural sensitivityOur flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.## Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.## This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
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