Overview
Digital & eCommerce Project Manager - 18-month Fixed-Term Contract
Reports to the Omnichannel Product Manager within the eCommerce department.
Responsibilities
* Project Management
o Coordinate the implementation of digital initiatives, from requirements gathering to deployment, ensuring deadlines and quality standards are met.
o Optimize features and user journeys to improve the online experience and commercial performance.
o Collaborate with technical and business teams to ensure the successful delivery of enhancements and optimizations.
* Cross-Functional Collaboration & Coordination
o Ensure centralized and seamless communication between internal teams and external stakeholders.
o Align business needs with the company’s digital roadmap, ensuring coherence and proper prioritization of initiatives in close collaboration with the Product Owner.
* Operational Management & Payment Systems
o Act as the primary point of contact for all matters related to eCommerce payment systems, both operational and project-based.
o Oversee day-to-day activities related to eCommerce functionalities and ensure rigorous follow-up to guarantee smooth operations and proactive incident resolution, in coordination with the Product Owner.
o Drive the analysis of omnichannel performance data to support decision-making and identify areas for optimization.
* Support for Online Partners Relationship Management
o Support online partners in the implementation and evolution of their platforms, providing both operational and technical follow-up.
o Contribute to updating and applying the brand platform, as well as enhancing brand visibility on partner sites.
o Participate in performance analysis and the development of strategic recommendations to maximize brand visibility and the effectiveness of actions with partners.
* Commercial Animation & Digital Go-to-Market
o Participate in the development and dissemination of go-to-market strategies for online partners.
o Ensure the transmission of key information regarding media activations and performance to local markets and partners.
o Contribute to the adaptation and deployment of performance monitoring tools (dashboards, reporting) in collaboration with data teams.
Qualifications
* Higher education in digital marketing, project management, or a related field.
* Proven experience in coordinating digital projects, ideally in an e-commerce environment.
* Excellent organizational, communication, and stakeholder management skills.
* Proficiency in digital tools, data management, and technical environments related to e-commerce.
* Adaptability, autonomy, rigor, initiative, and ability to work collaboratively.
* Ability to challenge the status quo and the existing ecosystem.
* Digital project management in an agile environment
* Cross-functional coordination
* Inter-team and partner communication
* Strong commitment and results-oriented mindset
* Data analysis and reporting
* Salesforce, CMS, Google Analytics, and various digital marketing tools
* Professional proficiency in French and English
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