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Client:
Teleperformance
Location:
Job Category:
Other
Job Reference:
dd935746c4e6
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
Job Description:
Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!
Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!
If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team to support customers from Germany, Austria & Switzerland.
What you will do:
* Identify customers’ needs and deliver appropriate solutions, including sales
* Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
* Assist customers to place an order and resolve related issues
* Answer customer inquiries, troubleshoot or escalate technical issues, and assist with account issues
* Follow standard diagnostic procedures, focusing on handling the most frequently asked questions effectively
* Turn every customer into a happy customer!
* Exchange ideas and solutions with colleagues!
What you will bring:
* Excellent communication skills in German
* Good command of English (B2+)
* Sales experience with consumer products and services (asset)
* Technical research skills to troubleshoot customer problems
* Advanced internet research skills
* An empathetic approach with strong communication skills
* A positive and adventurous attitude
* A willingness to learn and grow
What we offer:
* Support for relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost)
* Competitive monthly salary plus 2 extra salaries per year
* Referral Program: Bring friends and receive bonuses!
* Health care benefits and discounts
* Full training by certified instructors
* Opportunities for professional growth and development
* Community events and social responsibility initiatives
* Free online Greek language courses
* Modern premises with relaxing break areas
* Work for a Great Place to Work-Certified company that values diversity
This is a great opportunity to advance your career, gain valuable experience, and work for a multinational company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.
Find out more!
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