Responsibilities
Hardware & Software Procurement
• Order laptops/PCs and new‑hire kits
• Purchase peripherals
• Recommend hardware when needed
• Track purchase orders, delivery ETAs, GSR receipts
• Obtain supplier quotes
Asset Management
• Track and document all assets (laptops, PCs, AV devices)
• Update device ownership, custodian changes, cost center transfers, retirements
• Manage device recycling and decommissioning
VIP Support
• Provide high‑quality IT support to executives and executive assistants
• Assist with Outlook, Teams, device issues
• Provide printing support
Event & AV Support
• Support business events and meetings onsite
• Provide AV setup, troubleshooting, and speaker support
Recording Studio Support
• Install and maintain studio equipment
• Provide live support during recordings
Mobile Fleet (Swisscom MDM)
• Activate devices and port numbers
• Manage enterprise voice numbers (Teams)
• Support business numbers
• Provide MDM troubleshooting
Invoice Management
• Handle global invoice processes
• Support compliance checks and updates
• POE, supplier ID support, P2P & AP tickets
Smart Hands (Server Rooms)
• Assist network engineers/electricians
• Change cables, support patches, rack updates
• Perform connectivity tests
Additional Tasks
• Allocate laptops to newcomers
• Set up new printers
• Support IT‑related meetings as needed
Job Title: Support Analyst
Location: Zürich, Switzerland
Job Type: Contract
TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.