Freelance Training Specialist – Learning & Development
This role presents an opportunity to collaborate with a world-leading hospitality group and work on a freelance basis, allowing flexibility and autonomy.
The Freelance Training Specialist will deliver engaging training sessions to hotel staff, focusing on essential soft skills such as communication, teamwork, and customer service excellence. Adaptation and personalization of training content will be required to suit the specific needs of each team, ensuring relevance and maximum impact.
The ideal candidate will possess minimum 3-4 years of experience as a Training Specialist, ideally in hospitality. Fluency in English is required, and proficiency in German and French would be an asset. Strong interpersonal and communication skills are also essential.
Key Responsibilities:
* Deliver interactive workshops that promote a hands-on, participatory learning environment, encouraging employees to apply their knowledge in real-world scenarios.
* Support and mentor employees, providing practical guidance to enhance their confidence and performance in customer-facing roles.
What We Offer:
* A unique opportunity to develop and inspire hotel teams in multiple locations.
* A dynamic, international environment within the Academy team.
This is a chance for skilled trainers with a passion for hospitality to make an impact and shape the future of hospitality training. If you have experience in delivering impactful training in soft skills, we'd love to hear from you.