About Teton
We’re building the data layer for point-of-care healthcare with real-time AI. Our platform helps healthcare providers automate documentation, manage acuity, and deliver safer, better care.
The role
Own the customer journey from contract signing to onboarding and long-term success. You’ll:
* Build strong, trusted relationships with users
* Troubleshoot with Product & Engineering
* Deliver excellent service and resolve issues fast, which may mean joining a night shift and traveling.
* Support account growth and champion customer feedback
What we are looking for
* You have experience as a Customer Success Manager in SaaS or tech-enabled services – or you’re a recent graduate with strong analytical and interpersonal skills and a high aptitude for learning.
* You are proactive, high sense of ownership and agency,passionate, and like to work in a dynamic team.
* You enjoy visiting customers regularly and are committed to understanding their needs.
* You are adept at onboarding and training new users.
* You’re excited about being part of a team that implements solutions and initiates new customer relationships.
* You’re great at structuring and planning.
* You are curious and have an outgoing profile with excellent interpersonal skills.
* Must speak German and English; French highly desirable.
What we offer
* Work with state-of-the-art technology in a pioneering field.
* Office in the center of Zürich.
* A vibrant, learning-focused work environment.
* A role where you can make a significant impact on healthcare delivery.
What it’s like working at Teton
We’re a growing team of extremely hard-working and talented people. The learning curves are steep, and expanding your skill set is not just encouraged — it’s expected. It’s a hands-on environment where you’ll be challenged, supported, and constantly learning.
We are looking for people who believe in our long-term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride and not just a job – jump on board
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