Overview
Our client is an international organisation.
Job Description
* Configure, update, and maintain event sessions within the organization's mobile conference application, ensuring accuracy, usability, and positive participant experience. Monitor feedback and resolve user issues.
* Provide administrator‑level support for virtual and hybrid meetings, coordinating with technical teams to resolve real‑time platform, connectivity, and access issues.
* Prepare, monitor, and validate live‑streaming sessions, ensuring high‑quality delivery of live and recorded content through webcasting tools.
* Track digital trends and support business transformation initiatives by identifying improvements to conference technologies, workflows, and participant experience.
* Assist in preparing and restoring meeting rooms and conference spaces, ensuring all required AV and technical infrastructure is operational before events.
* Provide general support for meetings and events and perform additional duties as assigned.
The Successful Applicant
* Minimum 3 years of experience supporting or organizing hybrid conferences or meetings in an international context.
* Strong knowledge of virtual meeting technologies, including event apps, remote‑participation platforms, streaming systems, and AV tools.
* Ability to troubleshoot user issues, manage administrator dashboards, and ensure data quality within digital event platforms.
* Understanding of UX best practices and ability to interpret user analytics to improve engagement.
* Excellent organizational abilities; able to work accurately under pressure and tight deadlines.
* Strong communication and stakeholder‑coordination skills, with the ability to collaborate effectively with technical teams.
* Proactive mindset toward adopting new technologies and contributing to operational improvements.
* Excellent written and spoken English; working knowledge of an additional UN language is desirable.
* High customer‑service orientation, discretion, professionalism, and the ability to work independently, including during long conference hours.
What\'s On Offer
2 days of home office.
Contact
Contact: Marine Moncozet
Quote job ref: JN-012026-6936045
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