Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
1. Provide best in class Customer Service to aircraft Owners, Operators, CAMOs, and Pilatus Authorized Service Centers
2. Build and sustain strong customer relationships to promote trust and long-term engagement.
3. Work closely with CAMOs and aircraft Operators/Owners to oversee dedicated aircraft retrofit campaigns and modification programs and manage commercial aspects
4. Collaborate cross-functionally with the AOG Coordinator, Technical Support, Warranty and Spares Team, to ensure smooth operations
5. Act as point of escalation related to in-service issues including commercial aspects
6. Conduct occasional on-site visits to Customers, Service Centers and CAMO organizations
With this you convince us
7. Bachelor's Degree in Business Administration and/or Engineering is advantageous
8. Broad aerospace background is required, preferably with experience across technical, commercial and customer support domains
9. Demonstrated experience in a CAMO environment, ideally with business jets or similar aircraft is considered an asset
10. Professional qualifications advantageous, experience and personality considered equally important
11. Fluent English, German and French language skills are required,
12. Proven ability to collaborate and lead effectively under pressure, fostering teamwork in dynamic environments
13. A Team player, who is highly motivated and focused on customer satisfaction and business development, based in Stans, occasional travel required and need to be flexible with working hours
What we offer
14. A committed, international team and unique projects
15. Flexible working hours and individual pension solutions
16. Support for training and opportunities for personal and professional development
17. Discounted meals in our staff restaurant and various discounts for employees
18. Team events at which we celebrate our successes together