Obsessed by Science. Entrepreneurial by Nature. United by Purpose.
Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.
As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios.
When you join Diasorin, you are not just filling a role. You are helping build what comes next.
Why Join Diasorin
* Build What Matters
Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide.
* Innovate with Agility at a Global Scale
Work in an entrepreneurial environment that enables speed, collaboration, and global impact.
* Grow in a People-Centered Culture
Thrive in a culture that values accountability, inclusion, and continuous development.
Job title
Application Specialist (m/f/d)
Work location
Field service for Switzerland – depending on the assigned region
Department
Commercial Switzerland
Supervised by
Country Manager Switzerland
Job Objective
Seamless integration of Diasorin systems into the routine operations of the client laboratory
Main Responsibilities
* Preparing and conducting training sessions for customers on Diasorin systems
* Conducting equipment demonstrations
* Implementation of new testing procedures for existing customers
* Providing technical guidance and support to the sales team regarding the processing of Diasorin and third‑party assays on Diasorin device platforms
* Integration of Diasorin systems into the laboratory workflow
* Responsibility for ensuring the smooth workflow of the systems
* Routine customer visits, customer analysis, creation of workflows, and presentations to customers
* Conducting customer training sessions
* Supporting Customer Service and customers with application‑related issues on‑site, via remote maintenance, and over the phone
* Monitoring the competition and documenting competitive activities
* Exploring new market opportunities
* Evaluating customer requirements, e.g., optimizing workflows, establishing tracking systems
* Conducting validations and comparative measurements in‑house and in the customer’s laboratory
* Collaborating on the application of applicable legal and corporate guidelines of the quality management system as well as guidelines for sustainable business practices within the area of responsibility
* Active communication with Sales, Engineering, and Customer Service
* Additional/other tasks that are reasonable within the scope of the position
Education
Completed training in the medical‑technical field (BMA) or comparable vocational training
Work Experience
Depending on training, at least 2 years of professional experience, including relevant experience with corresponding devices/automated systems for medical laboratory diagnostics, ideally Diasorin systems, and experience in the field of immunology (ELISA, molecular, CLIA technology)
Additional knowledge and skills
* Strong interpersonal skills (written and verbal communication skills in internal and external interactions, active listening, openness, a cooperative work style, ability to work in a team, and ability to accept criticism)
* Confident and persuasive demeanor
* Ability to think and act independently
* Successful project and quality management experience
* Strong technical understanding
* Strong ability to self‑organize, prioritize, and structure tasks and topics, along with a high degree of diligence and reliability
* High sense of responsibility
* Proficiency in MS Office (especially Excel, PowerPoint, and Word), and in‑depth knowledge of Salesforce
* Business‑level proficiency in spoken and written French and English
* Good German skills are a plus
* Willingness to travel extensively, including regular overnight stays outside the assigned service area, and a valid Class B driver’s license
Diasorin is committed to building a workplace where people feel empowered to contribute ideas, take ownership, and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide.
Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.
This posting and recruitment process are subject to applicable local laws and regulations in the country where the position is located. Additional employment disclosures, candidate rights, and employment conditions may apply based on local jurisdiction.
Individuals hired will be required to verify identity and eligibility to work and may be subject to a background check and drug screening where permitted by law. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. If assistance is required, please contact hr@diasorin.com.
Recruitment Fraud Notice
Diasorin never requests payment, financial information, or personal banking details from candidates at any stage of the recruitment process. Official communications from Diasorin recruiters will only come from a verified @diasorin.com email address. If you have questions about the legitimacy of a recruitment communication, please contact hr@diasorin.com for verification.
Unauthorized third‑party recruiting agencies may not submit candidates for this position without prior written authorization from the Diasorin Human Resources Department.
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