* Life Sciences - Engineering * Zug * Contracting * Vollzeit * Systemtechnik / Infrastruktur Your responsibilities: * Serve as a technical expert and primary point of contact for internal customers regarding all service aspects. * Install Roche Diagnostics systems (hardware and software) according to installation manuals in the Roche Diagnostics Knowledge (RDK) database. * Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting, and repair of hardware and software issues. * Manage the deployment and servicing of various systems and their specific configurations. * Ensure comprehensive documentation in accordance with established quality standards. * Provide technical support for global development trials. Your background: * HF or an academic degree in technical engineering or a life sciences discipline (e.g., Medical Devices, Electronics/Automation, Mechatronics) or completed technical vocational training with corresponding professional experience * first experiences in and/or willingness to work in a highly regulated industry and in laboratories with biosafety levels S1 and S2 * First experiences in technical/mechanical occupation * A customer- and service-oriented team player with excellent communication and collaboration skills, featuring an autonomous and proactive work style * IT/Tool Skills: Network Administration & Troubleshooting (Entry Level) * Experience servicing diagnostic instruments is advantageous, and previous involvement in Equipment Management is beneficial * Proven expertise in the resolution of technical problems within interdisciplinary environments (laboratory, software, hardware, diagnostic workflow) * GMP Experience