About the job Technical Customer Advisor
Technical Customer Advisor
About
My client is the global leader in the development and manufacture of precision connector and cable solutions. Their connectors can be found in a variety of demanding application environments, in medical technology, industrial control, testing and measurement technology, in racing, as well as in the video and telecommunications sectors. They are a global leader in the field of custom high-performance interconnection solutions.
Responsibilities
Providing technical customer advice on wide range of products and solutions
Clarification of customer requirements and feasibility
Technical and commercial clarifications
Preparation and follow-up of quotations, support for the external sales team
Maintaining product master data and creating parts lists in the ERP system
Processing quality reports; documentation and coordination of cases with the manufacturer's plant
Occasional customer visits in Switzerland, participation in trade fairs
Supporting the back office with order processing
Requirements
Fluent in German and good English language skills
Basic training in electrical engineering, electronics or mechatronics with further commercial training, preferably at HF level
IT-savvy, in particular confident with ERP systems and MS Office
Customer-orientation with strong communication skills
Networked thinking, ability to recognise priorities and organise yourself accordingly
Reliable, confident and friendly demeanour, team player and willingness to help
What we offer
Permanent contract and stable working environment
Development and growth within the company
Ongoing training and support
Information about DE&I
Dedicated to fostering a diverse and inclusive workplace, where we believe that a diverse team brings a variety of perspectives and ideas, driving innovation and success. We are committed to providing equal employment opportunities for all, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability. We celebrate the uniqueness of each individual and embrace the strength that comes from our differences. Join us in creating an environment where everyone feels valued, respected, and empowered to contribute their best.
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