PCoba IT Consultants in Zug, Switzerland is seeking an IT Support Analyst to act as the first point of contact for users. You will deliver best-practice incident management, diagnose, and resolve technical issues while ensuring a high-quality end-user experience. /ppThe ideal candidate has a minimum of 1 year of experience in IT support, strong customer-facing skills, and a proactive mindset. Fluent English is required, and knowledge of German is an advantage. /p #J-18808-Ljbffr