Job Title: ICT Coordinator
About the Role:
The successful candidate will be responsible for coordinating with external service providers to ensure smooth operation and support of insourced and outsourced ICT infrastructure and applications. This includes operational and project support for our site, first-level support for insourced IT infrastructure, local applications and end user workplaces, as well as participation in ICT projects.
Your Responsibilities:
* Coordinate with external service providers to ensure smooth operation and support of insourced and outsourced ICT infrastructure and applications.
* Provide operational and project support for our site, including production and office environments.
* Offer first-level support for insourced IT infrastructure, local applications and end user workplaces.
* Participate in ICT projects and ensure a correct lifecycle for administrative and operational activities for user accounts and devices.
Requirements:
* Degree in Information Technology or related field.
* At least 5 years of experience in ICT support and/or in an IT Coordinator role.
* Proficiency in IT troubleshooting for Microsoft Windows environments.
* Experience with ITIL/ITSM processes and knowledge of IT security best practices.
* Very good English language skills, both oral and written.
What We Offer:
We offer a dynamic work environment, opportunities for professional growth, and competitive compensation package.
How to Apply:
To apply for this exciting opportunity, please submit your resume and cover letter via email. We look forward to hearing from you!