Senior Manager, Digital Marketing Infrastructure
We are seeking a highly skilled and experienced Senior Manager to lead our digital marketing infrastructure initiatives. This role will be responsible for defining and implementing development roadmaps for transformational digital products to deliver upon customer and business expectations.
About the Role:
This senior manager position requires a deep understanding of the digital ecosystem and how different channels/technologies work together to solve internal and external customers' challenges. The ideal candidate will have a comprehensive knowledge of agile development processes and experience guiding teams through it.
Responsibilities:
* Analyze customer behaviors, research, and trends to identify key insights and opportunities for optimizing product strategies.
* Translate behavioral research and insights into a prioritized feature development roadmap to drive increase performance and customer satisfaction.
* Partner and lead cross-functional teams to deliver against roadmap proactively solving for potential issues and collaboratively delivering solutions to roadblocks that arise.
* Manage large digital initiatives including the management of multiple stakeholders, significant budgets, and complex timelines.
* Lead implementation of internal and external customer-centric plans including idea generation, commercial strategy, and launch package materials.
* Establish KPIs and ensure that products meet or exceed financial and customer (internal and external) engagement targets.
* Drive a digital mindset culture by inspiring team to deliver plans that add value to the customer's experience.
About You:
The ideal candidate will have 10-15 years of digital marketing experience in large companies with demonstrated leadership skills. They should also have experience launching and growing multiple consumer- and customer-facing enterprise-level digital products.
Benefits:
* See your career like never before with focused growth and development opportunities.
* Collaborate with teammates to share best practices and learnings as work evolves.
* Manage your own workload and schedule while hitting your set targets.
About Alcon:
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care.