We are seeking a proactive and experienced IT Service Manager to lead the delivery and
management of IT services across our organization. You will be responsible for ensuring
high-quality service delivery aligned with business objectives and driving continuous
improvement initiatives.
Responsibilities
Identification of technology needs MaxWell Biosystems
Develop and implement IT strategies that align with wider business objectives
Leadend-to-end delivery and roll out of IT projects and service implementations,
ensuring minimal disruption and timely execution.
Ensure system security and compliance
Manage the day-to-day IT operations, ensuring the stability and performance of all
systems and infrastructure
Troubleshoot technical issues (desktop, network, system)
Your Profile
Minimum 5 years’ experience in IT service management, with demonstrable experience
managing IT project rollouts and implementations.
Strong knowledge of IT infrastructure, networking, and systems management
Profound knowledge of Office 365, SharePoint, and Jira.
Experience with integrating or managing business tools such as CRM (e.g., HubSpot)
and ERP systems (e.g., Odoo, or others) is a plus
Experience with Microsoft Active Directory, Entra ID is a plus
Familiarity with Windows Server environments, Exchange Online, and endpoint device
management is a plus
Knowledge of IT compliance and data security best practices is a plus
Keen to help create a positive, supportive, engaging team environment
Excellent communication skills in English (written and spoken)
What we offer you
A centrally located workplace with a flexible working hours model, incl. home office, as well as opportunities for training and professional development
A collaborative work environment with a flat hierarchy, complemented by regular team events
An engaging and dynamic role offering diverse and rewarding responsibilities
Are you motivated, innovative and committed to delivering first-rate performance? Do you
enjoy working in an international, multidisciplinary, and interactive team? Take your next
career step at MaxWell Biosystems and join us in innovating the future of electrophysiology
for drug discovery and basic research.
Kim Schwendener looks forward to receiving your application documents (cover letter,
résumé, letter of recommendation and degrees including transcripts) by email at .
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