Job Overview
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We are seeking a seasoned Quality Assurance Specialist to join our global Supply Quality Management team. In this role, you will play a pivotal part in ensuring the highest quality standards across our international supply chain.
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Main Responsibilities
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* Conduct supplier audits, particularly for high-risk suppliers, and provide expert consultation to procurement teams on quality management processes and methodologies.
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* Coordinate pre-assessment and audit requests using our platform and execute supplier audits with thorough follow-up.
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* Engage with the auditor community to ensure consistency and excellence in quality assessments.
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* Monitor and evaluate supplier performance by tracking key performance metrics and generating detailed evaluation reports through our platform.
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* Support claims management, the 8D process, and guide Global Commodity Managers on quality-related issues, ensuring robust Quality Assurance Agreement monitoring.
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* Contribute to strategic initiatives by assisting in negotiations for quality contracts, developing supplier strategies, and ensuring branding compliance.
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Requirements
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* Bachelor's degree or equivalent, Master's degree preferred or relevant business or technical experience.
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* Experience in Supplier Auditing and Quality Assurance with proven track record of conducting supplier audits (especially for high-risk suppliers), managing follow-ups, and ensuring compliance with quality standards across a global supply chain; preferably gained in a B2B environment.
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* Strong knowledge of Quality Management Systems and Processes with deep understanding of quality methodologies (e.g., 8D, claims management, Quality Assurance Agreements) and the ability to guide procurement teams on quality-related best practices.
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* Technical Proficiency with Digital Quality Tools and Platforms such as our SharePoint platform, SolNG, ScNCC, SQM Check, and other supplier evaluation/development systems, including data analysis and reporting capabilities.
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* Be comfortable working in a dynamic, global environment, collaborating with multiple stakeholders, and in a digital set-up to drive quality excellence.
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* Be a proactive team member, good at negotiating, and seeking constructive agreements with a continuous improvement mindset.
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* Fluency in English, German is a plus.
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Benefits
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* 2–3 days per week of mobile working is standard.
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* Access to employee share programs.
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* Further information about employee benefits can be found here.
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About Us
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We place significant emphasis on fostering an inclusive and flexible working culture that encourages everyone to be their authentic selves. Equal opportunities and diversity are important to us and contribute to an enriching culture. We actively embrace mobile working to provide every colleague with more autonomy and the chance to achieve a good work-life balance.
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Contact Information
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A collection of frequently asked questions and a way to contact us directly can be found here.