The Chedi Andermatt combines Alpine lifestyle with Asian hospitality and stands for luxury, style, and authenticity. Nestled in the heart of the Swiss Alps, we create a unique atmosphere where the highest level of comfort, exceptional service, and attention to detail come together in perfect harmony.
We are looking for you as Assistant Spa Manager, starting at a mutually convenient date - a motivated individual with strong organizational skills, a passion for wellness, and a commitment to the highest quality standards. In this role, you will support the strategic planning, organization, and management of our award-winning spa and wellness area, ensuring that our guests enjoy unforgettable moments of relaxation and well-being. Join our exceptional management team, setting new benchmarks in luxury, service, and guest experience every day.
Assistant Spa Manager (w/m/d)
Andermatt, Permanent position, By agreement
* Supporting the Spa & Recreation Manager in managing the spa area, coordinating daily operations, and leading the spa team, including training, coaching, and ensuring high service standards
* Friendly and proactive interaction with guests, advising on spa offerings, fulfilling individual requests, and ensuring an exceptional guest experience
* Monitoring compliance with spa processes, SOPs, hygiene, health, and safety guidelines and internal quality standards (LQA, CMS)
* Managing spa reservations and memberships, processing inquiries, creating new memberships and managing the hair salon booking system
* Checking inventories, cost of goods, monthly statements, ordering, and implementing promotional activities
* Organizing and leading internal team meetings, participating in morning meetings, and working closely with all hotel departments to optimize guest satisfaction
* Actively handling guest complaints, ensuring appropriate service recovery, and coordinating necessary repairs or interventions
Your profile
* Completed commercial training or training in the hotel industry and at least 2 years of experience in a comparable position, ideally in the spa or wellness sector
* Passion and keen interest in the spa and wellness sector, as well as a high level of quality awareness
* Experience in employee motivation, leadership, and development; ability to inspire and encourage teams
* Strong team spirit, reliability, resilience, and organizational skills
* Strong social skills, assertiveness, and confidence in negotiations
* Well‑groomed appearance, excellent grooming, and role model function in relation to the company and spa philosophy
* Fluent German and English skills; other foreign languages are an advantage
* Workplace in a region with a very good quality of life and high recreational value
* Various benefits in the Andermatt region
* Attractive accommodation conditions in Swiss Deluxe Hotels & Orascom Hotels
* 50% discount in our F&B outlets as well as Family & Friends rates
* Up to 50% financial support for further training and language courses
* Work clothes provided and cleaned free of charge
Join the team!
We look forward to receiving your complete application documents.
The Chedi Andermatt
Gotthardstrasse 4
6490 Andermatt
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