Overview
Senior Client Manager Digital at dentsu. Dentsu is a global marketing and advertising agency network founded in Tokyo, in 1901, and now operates in over 145 countries. It specializes in creating meaningful media experiences across major global platforms, original content production and influencer programs. With our unique combination of Media, Customer Experience Management, and Creative, we push the boundaries of business transformation and sustainable growth for brands, people and society.
Responsibilities
* Partner with Client Lead to deliver innovative digital solutions.
* Collaborate across teams and the dentsu network to bring the best solutions to our clients.
* Lead digital campaign planning, execution, and performance tracking.
* Own the project management of digital communication plans—timelines, budgets, reporting, and everything in between.
* Be the trusted digital advisor for your clients, building strong, lasting relationships.
* Run client meetings with confidence, providing answers, insights, and fresh ideas.
* Ensure effective channel briefs and work closely with specialists to optimize digital media performance.
* Become responsible for the technical management of the operations team, working with the team to develop individual digital media plans to achieve the client\'s goals and deliver best-in-class work.
* Stay on top of digital trends and bring fresh ideas to the table.
* Support financial processes like invoicing and forecasting.
* Identify growth opportunities and drive value for both clients and dentsu.
* Represent the agency in client meetings and pitches.
Qualifications
* 4+ years of experience in complex digital strategy and campaign management (agency or client side).
* Strong understanding of digital media, especially programmatic.
* A confident communicator with great presentation and client-facing skills.
* A trusted digital expert who can advise on media, strategy, planning, optimization, and innovation.
* Analytical and data-driven, with a love for insights and performance metrics.
* Proactive, independent, and solution-oriented.
* Fluent in English; Italian or German is a plus.
* Bonus: experience with tools like Google Analytics, Wizzad+, MediaTool.
Benefits
* 25 days of holidays
* 2 volunteer days for charitable activities
* Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well-being
* 40-hour week & overtime compensation
* Flexible working hours model (flextime)
* Independent home office management
* State-of-the-art, creative office space with ergonomically equipped workstations
* Pet friendly offices
* Full access to Dentsu Academy, on-site learning sessions, online language courses
* Learning Allowance: Receive 40 additional hours per year for personal and professional development, on top of statutory educational leave
* Corporate benefits platform
* Referral bonus program
* Team events: company parties, monthly breakfasts, aperos
Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.
At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society." We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.
Location: Zürich - Giessereistrasse 18
Brand: Dentsu Media
Time Type: Full time
Contract Type: Permanent
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Advertising Services
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