PpJob Title: Senior Manager – Change Business Readiness /ppJob Function: Strategy Corporate Development /ppJob Sub Function: Change Management /ppJob Category: People Leader /ppLocation: Zug, Switzerland /ppJob Description: /ph3Key Responsibilities /h3olliLead and orchestrate all change, engagement, training, and adoption activities across assigned releases, ensuring full business readiness from impact assessment through hypercare. /liliAct as subject‑matter leader for the OTC value stream, ensuring change interventions align with end‑to‑end process flows from order capture through delivery and invoicing. /liliDrive change impact assessments (CIA) across Logistics, Customer Excellence, and GTS domains, translating impacts into site‑level action plans and persona‑based adoption strategies. /liliEnable learning and capability build by leading learning needs analysis (LNA) and defining role‑based, scenario‑driven training. /liliOwn the business readiness component of go‑live planning, including super‑user mobilisation, final readiness validation, and alignment with cutover schedules. /liliEngage stakeholders across global, regional, and site levels, establishing super‑user networks to drive adoption and sustain behavioural change. /liliIdentify and mitigate operational risks within OTC processes and develop business continuity plans for go‑live and transition phases. /liliProvide executive‑level reporting on business readiness, including RAG status, risks, mitigation plans, and adoption KPIs linked to OTC performance. /li /olh3Experience Qualifications /h3ulli10+ years experience in Change Management, Business Readiness, or Transformation roles. /liliProven track record in S/4HANA or ERP‑enabled transformation programs. /liliDeep expertise in Supply Chain focused on OTC/Deliver value stream, including logistics execution, customer excellence, and Global Trade Services (GTS). /li /ulh3Functional Expertise (Highly Preferred) /h3ulliExperience across Order‑to‑Cash end‑to‑end processes, integrated supply chain and customer operations, cross‑border trade and compliance. /li /ulh3Leadership Delivery Capability /h3ulliAbility to operate in multi‑release, complex transformation environments. /liliExperience leading cross‑functional teams and influencing senior stakeholders. /liliTrack record of driving adoption outcomes at scale, rather than only delivering change activities. /li /ulh3Key Competencies /h3ulliEnd‑to‑End Business Thinking – connecting logistics, customer excellence, and finance into cohesive OTC outcomes. /liliExecution Excellence – delivering through ambiguity, tight timelines, and competing priorities. /liliStakeholder Influence – building trust and alignment with global senior stakeholders. /liliStructured Problem Solving – identifying risks early and translating them into actionable mitigation plans. /liliAdoption Mindset – focusing relentlessly on measurable behavioural and operational outcomes. /li /ulh3Required Skills /h3ulliAlliance Formation, Business Model Innovation, Change Management, Communications Measurement, Cross‑Functional Collaboration, Developing Others, Impact Reporting, Inclusive Leadership, Industry Analysis, Leadership, Operations Management, Organizational Change Management, Self‑Awareness, Stakeholder Engagement, Strategic Change, Strategic Thinking, Team Management, Training People. /li /ul /p #J-18808-Ljbffr