Overview
Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
* Our values are not just words on a page – they are the energy behind everything we do: ONE IATA (collaboration across teams), TRUSTED (we do the right thing), INNOVATIVE (we make tomorrow better), INCLUSIVE (we embrace diverse perspectives).
* With over 30,000 courses available, we support continuous learning and growth in an ever-changing industry.
* Diversity, equity, and inclusion are priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
* We encourage community involvement through volunteering and offer time off to support causes important to you.
* We promote work‑life balance with flexible work options, including remote and hybrid work, a generous "work from abroad" policy, and a birthday off.
Employment Type: Permanent
About The Team You Are Joining
Join our Corporate Services division as we embark on a continuous improvement and digital transformation journey. The ambition of Corporate Services is to be the trusted proactive partner providing data-driven corporate services for the business, while upholding the highest fiduciary standards. The Corporate Services division encompasses the following departments: Corporate Finance, Treasury and Tax, FP&A, Regional Finance across 5 regional offices, Internal audit, Corporate Risk and Compliance, Corporate Administration and Procurement (CAP).
Reporting to Global Process Owner (GPO) PTP & Vendor Sourcing, the Assistant Manager, PtP Specialist & Process Improvement, plays a key role in supporting IATA’s global Procure‑to‑Pay operations and its continuous improvement activities.
What Your Day Would Be Like
SAP PtP operations and ERP transformation
* Provide global Level 1 SAP PtP support and manage daily JIRA tickets.
* Handle vendor master data updates, deactivations, and PtP document processing (PRs, POs, contracts, GRs).
* Run and analyze SAP reports and support users with data extraction.
* Support the ERP transformation project (Bora) as a key PtP representative, including best‑practice input, back‑up to the PtP GPO role and on‑site support in Geneva when needed.
Continuous P2P process Improvement
* Support process simplification, operational efficiency, and digital enablement by advancing automation, building RPA (Robotic process automation) skills and driving productivity improvements through automation use cases.
* Act as the central point of contact, work with the PtP GPO in identifying, collecting, filtering, enhancing continuous improvements ideas and play a central support role for their implementation.
* Support testing, documentation, and rollout of PtP enhancements and global initiatives (e.g., Vendor Deactivation, Master Data Management - MDM).
Training & global alignment
* Develop and deliver PtP training for new specialists and SAP users.
* Maintain global PtP standards and update documentation, guidelines, and community content.
PtP Super User Support and Communication
* Assist with SAP document creation, contract support, and Legal Contract Portal guidance.
* Manage PtP and CAP related intranet and SharePoint content.
* Work with Corporate Communications to develop PtP and process improvement related materials.
We would love to hear from you if
* 5+ years of relevant international experience, including 3+ years in Procure to Pay with SAP or Oracle.
* A university degree in Business Administration, Procurement or equivalent.
* Strong stakeholder management, communication and customer service skills.
* Proven end-to-end process mapping expertise.
* Fluent in English; French an advantage.
* Proficiency in Microsoft Office and SharePoint.
* Strong process improvement mindset, teamwork skills and ability to prioritize effectively.
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
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